PART 1. Creating Value through Operations Management 1. USING OPERATIONS TO COMPETE SUPPLEMENT A. DECISION MAKING 2. PROJECT MANAGEMENT

PART 2. Managing Processes 3. PROCESS STRATEGY 4. PROCESS ANALYSIS 5. QUALITY AND PERFORMANCE 6. CAPACITY PLANNING SUPPLEMENT B. WAITING LINES 7. CONSTRAINT MANAGEMENT 8. LEAN SYSTEMS

PART 3. Managing Supply Chains 9. SUPPLY CHAIN INVENTORY MANAGEMENT SUPPLEMENT C. SPECIAL INVENTORY MODELS 10. SUPPLY CHAIN DESIGN 11. SUPPLY CHAIN LOCATION DECISIONS 12. SUPPLY CHAIN INTEGRATION 13. SUPPLY CHAIN SUSTAINABILITY AND HUMANITARIAN LOGISTICS 14. FORECASTING 15. OPERATIONS PLANNING AND SCHEDULING 16. RESOURCE PLANNING SUPPLEMENT D. LINEAR PROGRAMMING APPENDIX 1. NORMAL DISTRIBUTION APPENDIX 2. TABLE OF RANDOM NUMBERS Glossary Name Index Subject Index MYOMLAB SUPPLEMENTSSUPPLEMENT E. SIMULATION SUPPLEMENT F. FINANCIAL ANALYSIS SUPPLEMENT G. ACCEPTANCE SAMPLING PLANS SUPPLEMENT H. MEASURING OUTPUT RATES SUPPLEMENT I. LEARNING CURVE ANALYSIS SUPPLEMENT J. OPERATIONS SCHEDULING