TY - BOOK AU - Manning,Gerald L. AU - Reece,Barry L. TI - Selling today: creating customer value SN - 0131009524 AV - HF5438.25 .M36M 2004 PY - 2004/// CY - Upper Saddle River, NJ PB - Pearson Prentice Hall KW - SELLING N1 - Includes bibliographical references (p. 497-507) and indexes ER -