TY  - BOOK
AU  - Anupindi,Ravi
AU  - Chopra,Sunil
TI  - Managing business process flows: principles of operations management 
SN  - 0130675466 (paperback)
AV  - TS 155 A68M 2006
PY  - 2006///
CY  - Upper Saddle River, NJ
PB  - Pearson/Prentice Hall
KW  - PRODUCTION MANAGEMENT
KW  - PROCESS CONTROL
N1  - Includes bibliographical references and index
ER  -