TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - An introduction to Six Sigma & process improvement SN - 0324311990 AV - TS 156.8 E92I 2005 PY - 2005/// CY - Mason, Ohio PB - Thomson/South-Western KW - PROCESS CONTROL KW - SIX SIGMA (QUALITY CONTROL STANDARD) N1 - Includes bibliographical references and index ER -