TY - BOOK AU - Maes, Patrick TI - Disruptive selling : : a new approach to sales, marketing and customer service SN - 9789401435178 AV - HF 5438.25 M33D 2016 PY - 2016/// CY - Leuven, Belgium : PB - Lannoo Campus KW - SELLING KW - MARKETING KW - CUSTOMER SERVICES N1 - It's the end of the world as we know it; There is no excuse for being boring; Turn opportunity into sales results; Lead, follow or get out of the way ER -