TY - BOOK AU - Chase, Richard B. AU - Shankar, Ravi AU - Jacobs, F. Robert TI - Operations and supply chain management SN - 9789353161170 AV - TS 155 C42O 2019 PY - 2019/// CY - New York PB - McGraw-Hill Education KW - PRODUCTION MANAGEMENT KW - BUSINESS LOGISTICS N1 - Previously published as: Operations and supply management; Includes appendix and index; 1. Strategy, products and capacity -- 2. Manufacturing and service processes -- 3. Supply chain processes -- 4. Supply and demand planning and control -- 5. Special topics ER -