TY  - BOOK
AU  - Osborn,Suzanne
AU  - Michael T.Motley
AU  - Motley,Michael T.
TI  - Improving communication
SN  - 0395632064 (pbk.)
AV  - P 90 O82I 1999
PY  - 1999///
CY  - Boston, MA
PB  - Houghton Mifflin
KW  - COMMUNICATION
N1  - Includes bibliographical references and index
ER  -