| 000 | 02470nam a22003014a 4500 | ||
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| 005 | 20230628141212.0 | ||
| 008 | 090604s2007 mb b a001 0 eng | ||
| 020 |
_a1405135484 (hbk) _c2870 Bht. |
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| 040 | _aSPU | ||
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_aJF 1525.O73 _bM36 2007 |
| 245 | 0 | 4 |
_aManaging change in the public service / _cedited by Mike Wallace, Michael Fertig, Eugene Schneller. |
| 260 |
_aMalden, MA : _bBlackwell Pub., _c2007 |
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| 300 |
_avi, 238 p. ; _c26 cm. |
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| 449 | 0 | _a110210 | |
| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _aIntroduction: Managing public service change of coping with its complexity? / Mike Wallace, Michael and Eugene Schneller -- Coping with complex and programmatic public service change / Mike Wallace -- Applying complexity theory to public service change : creating chaos out of order? / Mike Wallace and Michael Fertig -- The emergence of new organizational forms : networks of integrated services in health care / Lise Lamothe and Jean-Louis Denis -- An ironic perspective on public service change / Mike Wallace and Eric Hoyle -- Exploring the complexity of policy making for public service reform -- Managing complex change: bringing meso-politics back in / Karen Seashore Louis -- The challenges of governance, leadership, and accountability in the public services / Paul Thomas -- Inevitable tensions in managing large-scale public service reform / Ben Levin -- Exploring the complexity of facilitating public service improvement -- Unsystematic responses to a chaotic service environment: shaping the division of labour in patient care / Eugene Schneller and Mike Wallace -- How is knowledge transferred between organizations involved in change? / Jean Hartley and Lyndsay Rashman -- Learning to navigate the noise of change: lessons from complex health system contexts / Ann Casebeer -- Orchestration, coherence, and the problem of conflicting accountabilities / William Firestone and Dorothy Shipps -- Prospects for understanding and improving complex public service change / Mike Wallace. | |
| 650 | 0 |
_aORGANIZATIONAL CHANGE _xMANAGEMENT _946759 |
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| 650 | 0 |
_aPUBLIC ADMINISTRATION _933643 |
|
| 650 | 0 |
_aEDUCATIONAL CHANGE _9101636 |
|
| 650 | 0 |
_aHEALTH CARE REFORM _9160188 |
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| 700 | 1 | 0 |
_aWallace, Mike, _d1950- _9135174 |
| 700 | 1 | 0 |
_aFertig, Michael _9160189 |
| 700 | 1 | 0 |
_aSchneller, Eugene Stewart _9160190 |
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