Dealing with difficult people /
Lilley, Roy
Dealing with difficult people / [book] Roy Lilley - London : Kogan Page, 2010 - x, 148 p. ; 22 cm.
A short course in human relations A quick guide to the seven classically difficult typesor how to sound like an expert in time it takes to drink a cup of coffee A fast-track guide to confilict and how to handle it
9780749456603
PSYCHOLOGY, INDUSTRIAL
INTERPERSONAL CONFLICT
PROBLEM EMPLOYEES
HF 5548.8 / L54D 2010
Dealing with difficult people / [book] Roy Lilley - London : Kogan Page, 2010 - x, 148 p. ; 22 cm.
A short course in human relations A quick guide to the seven classically difficult typesor how to sound like an expert in time it takes to drink a cup of coffee A fast-track guide to confilict and how to handle it
9780749456603
PSYCHOLOGY, INDUSTRIAL
INTERPERSONAL CONFLICT
PROBLEM EMPLOYEES
HF 5548.8 / L54D 2010