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English for customer care / Rosemary Richey [book]
Material type:
TextSeries: Oxford business EnglishPublication details: Oxford : Oxford University Press, 2007Description: 80 p. : Col.ill ; 26 cm. + 1 CD-ROMISBN: - 9780194579070
- HF 5415.5 R52E 2007
Contents:
Introduction to customer care
Face to face with customers
Call centre success
Delivering customer care through writing
| Item type | Current library | Collection | Shelving location | Call number | Copy number | Status | Notes | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|---|---|
CD/DVD (Accompanying Material)
|
SPU Library, Chonburi campus | CD/DVD Accompanying Materials | Floor 3: Media Service Counter | CD E 0589 (Browse shelf(Opens below)) | Available | VE001012 | |||||
CD/DVD
|
SPU Library, Chonburi campus | CD/DVD (ENGLISH) | Floor 3: Media Service Counter | CD E 0589 (Browse shelf(Opens below)) | C.2 | Available | มี CD - ROM | VE001271 | |||
|
CD/DVD
|
SPU Library, Chonburi campus | CD/DVD (ENGLISH) | Floor 3: Media Service Counter | CD E 0589 (Browse shelf(Opens below)) | C.3 | Available | มี CD - ROM | VE001424 | |||
General Book
|
SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.5 R52E 2007 (Browse shelf(Opens below)) | Available | B006604 | |||||
|
General Book
|
SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.5 R52E 2007 (Browse shelf(Opens below)) | C.2 | Available | B007645 | ||||
|
General Book
|
SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.5 R52E 2007 (Browse shelf(Opens below)) | C.3 | Available | B008386 |
Total holds: 0
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| CD E 0587 Cambridge grammar for IELTS with answers : self-study grammar reference and practice / | CD E 0589 English for customer care / | CD E 0589 English for customer care / | CD E 0589 English for customer care / | CD E 0590 English for human resources / | CD E 0591 Business one : one : Student's book intermediate / | CD E 0592 Grammar sense 2 / |
Introduction to customer care
Face to face with customers
Call centre success
Delivering customer care through writing
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