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Service design for six sigma : a road map for excellence
Material type:
TextPublication details: Hoboken, N.J. : Wiley-Interscience/John Wiley, 2005Description: xxi, 424 p. : ill. ; 25 cmISBN: - 0471682918 (cloth)
- 9780471682912
- TS 156 E43S 2005
Contents:
Service design
What is six sigma
Introduction to service design for six sigma (DFSS)
Service design for six sigma deployment
Service DFSS project road map
| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
General Book
|
SPU Library, Bangkok (Main Campus) | General Books (ENGLISH) | Floor 5: General Shelves (ENGLISH): Q-T | TS 156 E43S 2005 (Browse shelf(Opens below)) | Available | F057075 |
Total holds: 0
Includes bibliographical references (p. 409-417) and index
Includes index
Service design
What is six sigma
Introduction to service design for six sigma (DFSS)
Service design for six sigma deployment
Service DFSS project road map
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