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Essentials of services marketing / Jochen Wirtz, Patricia Chew, & Christopher Lovelock. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Singapore : Pearson Education South Asia Pte Ltd., 2012
Availability: Items available for loan: SPU Library, Bangkok (Main Campus) (1)Call number: HD 9980.5 W57E 2013. SPU Library, Chonburi campus (1)Call number: HD 9980.5 W57E 2012.

Essentials of services marketing / Jochen Wirtz & Christopher Lovelock by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harlow : Pearson, 2018
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 W57E 2018.

Serices marketing : integrating customer focus acr by
Edition: 2 nd ed.
Material type: Text Text
Publication details: Boston: McGraw-Hill, 2000
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 Z44S 2000.

Service management and marketing: Managing the service profit logic / Christian Gronroos,author by
Edition: 4th ed.
Material type: Text Text; Format: print
Publication details: Chichester : John Wiley & Sons, 2015
Other title:
  • Service management and marketing
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 G76S 2015.

Services management : an integrated approach by
Edition: พิมพ์ครั้งที่ 1
Material type: Text Text
Publication details: Financial Time Pitman Publishing, 1998
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 S47 1998.

Services management : an integrated approach / edited by Bart Van Looy, Paul Gemmel, Roland Van Dierdonck by
Edition: 2nd ed
Material type: Text Text; Format: print
Publication details: Harlow : Financial Times Prentice Hall, 2003
Availability: Items available for loan: SPU Library, Bangkok (Main Campus) (1)Call number: HD 9980.5 L67S 2003.

Services management / Jay Kandampully by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harlow : Pearson Education, 2014
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 K36S 2014.

Services management in Asia pacific : issues and challenges / edittors C. Jayachandran...[et al.] [book]
Material type: Text Text; Format: print
Publication details: Universiti Utara Malaysia : Universiti Utara Malaysia Press, 2007
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 S47 2007.

Services marketing by
Edition: 1st ed.
Material type: Text Text
Publication details: New York: McGraw-Hill, 1996
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 Z44S 1996.

Services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E.G. Bateson. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mason, OH : Thomson /South-Western, 2006
Online access:
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 H63S 2006.

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml [book] by
Edition: 5th ed.
Material type: Text Text; Format: print
Publication details: Boston : McGraw-Hill Irwin, 2009
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 Z44S 2009.

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml by
Edition: 8th ed.
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill Irwin, 2018
Availability: Items available for loan: SPU Library, Bangkok (Main Campus) (1)Call number: HD 9980.5 Z44S 2018.

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Irwin/McGraw-Hill, 2000
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 Z44S 2000.

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml [book] by
Edition: 6th ed.
Material type: Text Text; Format: print
Publication details: Boston : McGraw-Hill Irwin, 2013
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HD 9980.5 Z44S 2013.

Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by
Edition: 8th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey : World Scientific, 2016
Availability: Items available for loan: SPU Library, Bangkok (Main Campus) (1)Call number: HF 5415.22 L68S 2016.

Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2004
Availability: Items available for loan: SPU Library, Bangkok (Main Campus) (1)Call number: HF 5415.122 L68S 2004.

Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. [book] by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2004
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HF 5415.122 L68S 2004.

Services Marketing / John E.G. Bateson [book] by
Edition: 4th ed.
Material type: Text Text; Format: print
Publication details: Mason, Ohio : South-Western, 2011
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HF 5415.122 B37S 2011.

Services marketing people, technology, strategy by
Edition: 4 th ed.
Material type: Text Text
Publication details: Upper Saddle River, NJ.: Prentice - Hall, 2001
Availability: Items available for loan: SPU Library, Chonburi campus (2)Call number: HF 5415.122 L68S 2001, ...

Services marketing people, technology, strategy / Christopher Lovelock, Jochen Wirtz [book] by
Edition: 6th ed.
Material type: Text Text; Format: print
Publication details: Upper Saddle River : Prentice - Hall, 2007
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HF 5415.122 L68S 2007.

Services markting in Asia : managing people technology, and strategy / Christopher Lovelock...[et al] [book] by
Edition: 2 nd ed
Material type: Text Text; Format: print
Publication details: Singapore : Pearson Education South Asia Pte Ltd, 2005
Availability: Items available for loan: SPU Library, Chonburi campus (1)Call number: HF 5415.122 L68S 2005.

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