Customer relationship management / (Record no. 112987)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01128cam a22003374a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240515164308.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 070719s2005 enka b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 027368177X |
| Terms of availability | 433 Bht (บริจาค) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | SPU |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| -- | SPU-BK SPU-CHG SPU-CHN |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 |
| Item number | P43C 2005 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Peelen, Ed. |
| 9 (RLIN) | 137598 |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management / |
| Statement of responsibility, etc. | Ed Peelen. |
| Medium | [book] |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Harlow, England : |
| Name of publisher, distributor, etc. | FT Prentice Hall, |
| Date of publication, distribution, etc. | 2005 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi, 433 p. : |
| Other physical details | ill. ; |
| Dimensions | 25 cm. |
| 449 #0 - DEPARTMENT | |
| Department name | บางเขน. คณะบริหารธุรกิจ. การตลาด |
| 449 #0 - DEPARTMENT | |
| Department name | บางเขน. คณะบริหารธุรกิจ. หลักสูตรบริหารธุรกิจมหาบัณฑิต |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Strategy and organisation of CRM |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Analytical CRM |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Operational CRM |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | CRM systems and their implementation |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | CUSTOMER RELATIONS |
| General subdivision | MANAGEMENT. |
| 9 (RLIN) | 56042 |
| 910 ## - ACQUISITION INFORMATION (SPU) | |
| Purchaser | บัณฑิต |
| Accession date | 240608 |
| 910 ## - ACQUISITION INFORMATION (SPU) | |
| Purchaser | อ.ปราลี |
| Publisher | ลีดเดอร์ |
| Accession date | 210411/070711 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Book |
| 998 ## - STAFF NAME (SPU) | |
| ผู้ลงรายการ | ทรงพล 0109 |
| ผู้วิเคราะห์รายการ | ทรงพล 0109 |
| 998 ## - STAFF NAME (SPU) | |
| ผู้ลงรายการ | niparat 0708 |
| ผู้วิเคราะห์รายการ | niparat 0708 |
| 998 ## - STAFF NAME (SPU) | |
| ผู้ลงรายการ | sumon |
| ผู้วิเคราะห์รายการ | Nuch |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | General Books (ENGLISH) | SPU Library, Bangkok (Main Campus) | SPU Library, Bangkok (Main Campus) | Floor 6: General Shelves (ENGLISH): H, J | 07/07/2008 | 433.00 | HF 5415.5 P43C 2005 | F057769 | 14/07/2024 | C.1 | 10/02/2017 | General Book | ||||
| Library of Congress Classification | General Books (ENGLISH) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | 26/01/2012 | 433.00 | HF 5415.5 P43C 2005 | BG001721 | 26/01/2012 | C.2 | 10/02/2017 | General Book | |||||
| General Books (ENGLISH) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | Floor 3: General Shelves (FOREIGN LANGUAGE) | 15/03/2012 | 433.00 | HF 5415.5 P43C 2005 | B007781 | 15/03/2012 | 10/02/2017 | General Book |